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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kathy Velasco

August 11, 2023

5  out of  5 rating by Kathy Velasco
"Connon insurance is easy to contact, very personable & quite competent. I called for a quote, I received their call & the paperwork was ready within no time. They made good suggestions & the paperwork was easy to understand & complete. It’s so much easier dealing with a competent agent. I was surprised at how low State Farm’s rates are. I’m now paying one-half of what I paid Progressive for awful service. After my experience with this office & the agents, I definitely recommend doing business with Merrie Connon of Connon Insurance and Financial Services."

Kathleen Steuwe

June 7, 2023

5  out of  5 rating by Kathleen Steuwe
"They were very helpful and patient in answering all my questions."

Miranda Keegan

May 8, 2023

5  out of  5 rating by Miranda Keegan
"Never had an issues with communication and they have always respond quickly and have a pleasure to have for my insurance company, both auto and renters"

Victor Chao

April 26, 2023

5  out of  5 rating by Victor Chao
"Was at the end of the day. she took care of me and got me insured. Very patient"

Ivet Rivera

April 19, 2023

5  out of  5 rating by Ivet Rivera
"State Farm office in Rita Ranch were very professional and the ease of getting auto insurance through them was fabulous. I highly recommend them."

Mercedes Herrera

April 13, 2023

5  out of  5 rating by Mercedes Herrera
"Ivonne was friendly and personal while working diligently to get me and my family the best quote! 6 Stars all the way!!!"

Kathi Farragut

February 25, 2023

5  out of  5 rating by Kathi Farragut
"We had been using an insurance broker for years and our rates kept going up and up even when we did less driving and worked from home. So, I decided to start looking at other insurance carriers and asking for suggestions and recommendations and I am so glad I did. I received many recommendations from my community to reach out to State Farm in Rita Ranch so I did. I spoke with Alma, she was patient with me through many of my emails and calls. She took the time to provide me the best options for my families needs. She even hand delivered documents to my house when I couldn't receive her email! You does that? To make a long story short, I can not say enough about Alma's customer service and transparency and was even able to provide us with more coverage for up to a thousand dollars less than I was paying a year for my home and vehicle. I highly recommend Alma with State Farm in Rita Ranch! Thank you for all your help!"

Jasmine Delgado

January 17, 2023

5  out of  5 rating by Jasmine Delgado
"Spoke with Ivonne and she helped me with my situation. Got me the best coverage and explained thoroughly what I was getting. Explained to her my expenses for previous insurance and I am happy with the decision I made. I appreciate the time and effort she put into helping me and I wish more insurance companies did that. Where everything is just online and so difficult to get a rep who isn't just trying to sell you the most."

Jeanie Winstrom

January 10, 2023

5  out of  5 rating by Jeanie Winstrom
"Excellent service."

John S

January 8, 2023

5  out of  5 rating by John S
"Thank for all your help Ivonne."

Kelly Montez

November 30, 2022

5  out of  5 rating by Kelly Montez
"Ivonne was amazing and knowledgeable. Hands down this was the best experience I have ever had with an insurance agency. Our policy now has higher limits and at a much better rate. I do not like to jump around with my insurance but this was a good move after 9 years with another company."

Jaime Gonzalez

November 17, 2022

5  out of  5 rating by Jaime Gonzalez
"Great service, always friendly, and very professional. The best part is save money and have better coverage."

Liming Wang

November 8, 2022

5  out of  5 rating by Liming Wang
"I highly recommend this agent for car and home insurances. Ivonne was the agent to talked to today. She is nice, professional, efficient, resourceful and straight forward. She pulled out info quickly and save me lots of time and explanations. And most of all, I got a great deal on my car insurance with reasonably good coverages. I talked to several other insurance company/agent before this call, and not one can compare with Ivonne's efficiency, politeness and the price!"

Lois Bowen

November 3, 2022

5  out of  5 rating by Lois Bowen
"I have been so happy with Merrie Connon, State Farm Agent since changing over from another very high priced insurance company. I was shocked at the difference in cost and savings at State Farm for my coverage."

Frank Palakovich

October 12, 2022

5  out of  5 rating by Frank Palakovich
"Ivonne & Alma are the very best! They’re always there for you to help!"

Bob Davies

May 21, 2022

5  out of  5 rating by Bob Davies
"We've been with Merrie for almost five years after just moving into the Vail/Rita Ranch area and have been extremely happy her entire office. We highly recommend her."

Amber Turner

March 31, 2022

5  out of  5 rating by Amber Turner
"This State farm insurance office is truly the best. I recently moved to Arizona from California. I have been dealing with this office for 8 months now and have purchased a home and a new vehicle. They made all of the changes without any problems or difficulties. I have had State farm for over 10 years now and this is hands down, the easiest office to work with. I highly recommend them!"


March 12, 2022

5  out of  5 rating by R P
"Cant go wrong with placing your insurance needs here! One stop shop for your business and personal items! Also customer service is unmatched!"

Elias Garcia

March 10, 2022

5  out of  5 rating by Elias Garcia
"Great staff, very easy to get a hold of their agents. they are attentive to our insurance needs and recommend the best for me and my family."

Myra Lijek

February 23, 2022

5  out of  5 rating by Myra Lijek
"Merrie is amazing! Her team is on it and they are so easy to get a hold of. They really do care about what is important to me and they always find ways to save money and/or hear about new products. I feel supported by Merrie and of course covered, insured, and safe. She has been working with my family for over a decade!"


April 19, 2021

5  out of  5 rating by Kim
"I have been working with Alma on transferring all our State Farm coverage from California to Tucson over the last few months during our move. Alma has been completely responsive, knowledgeable, informative, resourceful, proactive and every other superlative adjective I can think of. She made sure we kept all our loyalty discounts and suggested ways to save money. She’s even helping us figure out how to register our car and get AZ drivers licenses. Really an outstanding customer experience for us. I looked at a number of agents, but found Merrie's agency’s reviews suited my idea of customer service, and I am absolutely certain I made the right choice. I also wanted to support a woman-owned business which also employed women."

Kevin McDermott

January 18, 2021

5  out of  5 rating by Kevin McDermott
"Great agency for my family needs"

Jean R

September 14, 2020

5  out of  5 rating by Jean R
"Excellent customer service and responsiveness! So happy with our choice to move to State Farm."

B Veilll20

August 26, 2020

5  out of  5 rating by B Veilll20
"Whenever inhave a problem or questions she takes care of me. Havent had any issues."

Ramon Ortiz

January 8, 2020

5  out of  5 rating by Ramon Ortiz
"Over the years We have had lots of things happen and they have always been more than amazing on how well they treated us and how quickly they’ve handle any issue thrown at them. Ivonne in her office has been phenomenal as well in finding us the best ways to save money. Truly thankful to have them for our insurance needs."