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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jan Paolo Bauto

Jan Paolo Bauto

March 26, 2025

5  out of  5
rating by Jan Paolo Bauto
"Merrie and I initially communicated via email and she was extremely prompt in replying to my queries as I have a lot of them. Ultimately, I felt like Merrie understands what I need and did a masterful job in addressing it. Merrie referred me to one of her colleagues, Simarchy, as I wanted to meet them in office. Simarchy was very accommodating and I'm out of there in minutes. I fully recommend them for any of your auto insurance needs. They're good neighbors, indeed!"
We responded:
"Thank you Jan for the 5 stars! We are so happy to have you as our newest customer! "
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Christina Encinas

March 12, 2025

5  out of  5
rating by Christina Encinas
"Was very nice and polite"
We responded:
"Thank you Christina for the review! Happy to have been able to help you with your auto and home insurance needs! "
Profile photo of Bob B

Bob B

February 12, 2025

5  out of  5
rating by Bob B
"Ivonne was amazing for us at State Farm. In no time at all she presented us with insurance options on our house and auto with absolutely no pressure. That office on Rita Road was helpful and organized."
We responded:
"Thank you Bob for the 5 stars! "
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Chan Enders

February 11, 2025

5  out of  5
rating by Chan Enders
"I am happy that merrier was able to help me with with sign up with my new policy."
We responded:
"Thank you Chan for the 5 stars! So happy we were able to help you with your auto insurance!"
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Zhanna Watson

February 5, 2025

5  out of  5
rating by Zhanna Watson
"My experience with Merrie Connor -State Farm Agency office was exceptional. Very friendly and knowledgeable. I wholeheartedly recommend them to anyone searching for insurance services."
We responded:
"Thank you Zhanna! We are happy to have you as a customer! "
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Lidda Design

January 31, 2025

5  out of  5
rating by Lidda Design
"Yvonne was prompt, professional and the process was seamless. Their great service and attention to detail were truly appreciated. I highly recommend! -Lidda Durazo"
We responded:
"Thank you Lidda for the 5 star review! So happy you trust us with your business insurance! "
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Christine Scira

January 25, 2025

5  out of  5
rating by Christine Scira
"Great office to work with . Every time I have an issue they call me back and help Me . Thank you"
We responded:
"Thank you for the 5 star review! We pride ourselves with our responsiveness. We are happy you have chosen us for your auto insurance needs! "
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Thomas Van Driel

January 23, 2025

5  out of  5
rating by Thomas Van Driel
"Spoke with Simarchy after I was redirected from the website. What a joy! She was super helpful and very pleasant to work with. I 100% recommend this agency."
We responded:
"Thank you Thomas for taking the time to leave such a positive review! We are excited we were able to help you with your auto and home insurance. "
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Chrissy Engman

January 23, 2025

5  out of  5
rating by Chrissy Engman
"Ivonne was very pleasant and very helpful."
We responded:
"Thank you for taking the time to leave us such a positive review! We are happy we were able to help you with your auto and renters insurance. Looking forward to helping with your future needs! "
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Ofi D

December 25, 2024

5  out of  5
rating by Ofi D
"Got good service and coverage from Lauri. Thanks 👍🏼"
We responded:
"Thanks for the five star review! Customer service is always our top priority! "
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Tom Conley

December 19, 2024

5  out of  5
rating by Tom Conley
"Saved money and had a great experience."
We responded:
"Thanks Tom for the 5 stars! So happy we were able to help you with your auto and home insurance. "
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Reuben R

November 21, 2024

5  out of  5
rating by Reuben R
"Switch insurance. Went from paying 322 a month to 155. Simple decision by me. Also easy and super simple."
We responded:
"Thanks for the 5 stars Reuben! And happy we were able to save you so much money on your car insurance!"
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Ken Hamilton

November 19, 2024

5  out of  5
rating by Ken Hamilton
"Ivonne Villalpando is a Rock Star!!!!! such a great communicator, always makes sure you know all your options"
We responded:
"Thanks for the rave review for Ivonne, Ken! We think she’s a rock star as well! And thank you for letting us help with all your insurance needs. "
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Lupe Cross

November 15, 2024

5  out of  5
rating by Lupe Cross
"Very professional very friendly."
We responded:
"Thank you for the 5 star review. We are happy we were able to help you with your auto insurance and home insurance needs! And excited to have you as a customer!"
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Scott Okrasinski

November 12, 2024

5  out of  5
rating by Scott Okrasinski
"Great customer service. Ivonne was great to work with and answered all my questions while helping me save significantly on my policies compared to others. Highly recommend reaching out for a proposal."
We responded:
"Thank you for the fantastic review, Scott! Ivonne is dedicated to providing excellent service and it's wonderful to hear she was able to answer all your questions and help you save on your policies."
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Jim Santino

November 1, 2024

5  out of  5
rating by Jim Santino
"I was offered a referral to Merrie Connons’ office by a family member and was greeted by Simarchy, who, very professionally and efficiently switched my homeowners and auto insurance to St Farm. I highly recommend Simarchy and this office."
We responded:
"Thank you so much for sharing your positive experience! We're delighted to hear that Simarchy provided professional and efficient service in switching your homeowners and auto insurance to State Farm. Your recommendation means a lot to us!"
Profile photo of Ralph Schaafsma

Ralph Schaafsma

October 26, 2024

5  out of  5
rating by Ralph Schaafsma
"Merrie Connon State Farm agency was very helpful in our getting auto insurance for the State of Arizona."
We responded:
"Thank you for sharing your experience! It's great to hear that the process of getting auto insurance in Arizona went smoothly. We're always here to help with your insurance needs!"
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C Nelson

September 26, 2024

5  out of  5
rating by C Nelson
"We spoke to Yvonne, who is very knowledgeable and help us lower some of our premiums."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Yvonne was able to assist you in lowering your premiums. Your satisfaction is our priority, and we're glad we could help!"
Profile photo of Jacqueline Dominguez

Jacqueline Dominguez

September 20, 2024

5  out of  5
rating by Jacqueline Dominguez
"I am so pleased to be a state farm customer again. After using them for many years in Chicago, I've been able to locate this conveniently located office. The team is professional, and Ivonne in particular, worked diligently with me to customize renters and auto policies that suit my needs and budget."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that you found our office conveniently located and our team professional. Ivonne is indeed dedicated to helping customers find the right policies, and we're delighted she could assist you in customizing your renters and auto insurance to fit your needs and budget. Welcome back to State Farm!"
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Michael Curtis

August 10, 2024

5  out of  5
rating by Michael Curtis
"BEST prices and discounts! Merrie was very knowledgeable and helpful was always there when I needed her."
We responded:
"Thank you so much for your kind words, Michael! It's fantastic to hear that you found the prices and discounts appealing. I'm glad I could be there whenever you needed assistance and provide the knowledge you were looking for. Your satisfaction means a lot!"
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Darice H

May 16, 2024

5  out of  5
rating by Darice H
"Getting the right insurance w/Merrie was great! She explain everything Great and offers all the discount you can get. Very knowledgeable at her job and thank you for your service . 🙏"
We responded:
"Thank you for the kind words, Darice! We're thrilled to hear that you had a great experience with Merrie and that she was able to provide you with the right insurance coverage and discounts. We appreciate your feedback and look forward to continuing to provide excellent service to you."
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Ciara Varin

April 14, 2024

5  out of  5
rating by Ciara Varin
"Ivonne was delightful! Friendly, efficient, not pushy. 10/10!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Marianne L

April 4, 2024

5  out of  5
rating by Marianne L
"The attention to detail on customer accounts is over the top. I would recommend Merrie and her team to anyone looking for excellent customer service."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Profile photo of RICK'SPOKEMON PLAY

RICK'SPOKEMON PLAY

April 1, 2024

5  out of  5
rating by RICK'SPOKEMON PLAY
"Great costumer service would recommend anyone to go here simarchy was so kind and understanding owe her a starbucks!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Profile photo of Roger Pogue

Roger Pogue

March 20, 2024

5  out of  5
rating by Roger Pogue
"Super simple to deal with."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."